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  • An order can be canceled before its shipment begins.
  • After approving the cancellation order, your refund shall be sent to your bank account within 48 hours.
  • If you want to cancel an order at the preparing stage, you can contact the customers’ department for help.
  • In case of a product shipment due to a shipment cancellation failure, you can wait for the products to reach you and do not accept the products; thus, the return policy will be applied.